English version
Compliance
Compliance is a key element of the corporate culture of the entire PHOENIX group and implicitly of Farmexim and Help Net Farma, that have been part of PHOENIX group since 2018. Responsible and compliant actions derive from our fundamental corporate values and are central to the success of our company.
Alongside the social responsibility we bear as a healthcare provider, respectful cooperation is also crucial to a trusting relationship with our customers, business partners and stakeholders.
Our policies set, in concrete terms, our company’s belief that corruption, anti-competitiveness and misconduct have no place within our organization or in the cooperation with customers and business partners of the PHOENIX group and implicitly of Farmexim and Help Net Farma. Violations are not tolerated. Appropriate investigations are conducted and penalties imposed if necessary.
A group-wide compliance organisation ensures that the rules are enforced and monitored throughout the group. In addition, local Compliance Managers are responsible for compliance in the individual countries.
Case Reporting System
The PHOENIX group has established a web-based case reporting system. Whether you are a PHOENIX employee or a third party, it gives you the chance to ask questions, or report suspected violations of the compliance rules or actual incidents, anonymously.
The system is operated by an external service provider. Your identity as the whistle-blower can therefore not be traced unless you expressly agree to provide this information.
You can access the whistle-blower system at any time via: https://phoenixgroup.integrityplatform.org/.
Contact:
Dana Paranjape
Local Compliance Manager
mailto:dana.paranjape@farmexim.ro
Versiunea in limba ROMANA
Conformitate si Integritate
Conformitatea este un element-cheie al culturii corporative la nivelul intregului PHOENIX group si, implicit, in cadrul Farmexim si Help Net Farma, care fac parte din PHOENIX group din 2018. Actiunile responsabile si in acord cu normele stabilite deriva din valorile fundamentale ale organizatiei noastre si sunt esentiale pentru succesul nostru.
Pe langa responsabilitatea pe care o avem fata de societate in calitate de furnizor de servicii de sanatate, colaborarea bazata pe respect este, de asemenea, cruciala pentru o relatie de incredere cu clientii, partenerii de afaceri si alte categorii interesate.
Politica de conformitate cu normele privind concurenta
Politicile noastre stabilesc, in termeni concreti, convingerea companiei noastre ca practicile anticoncurentiale, coruptia si comportamentul necorespunzator nu isi au locul in colaborarea cu clientii si partenerii de afaceri ai PHOENIX group si, implicit, ai Farmexim si Help Net Farma. Nu sunt tolerate niciun fel de incalcari, se efectueaza investigatii corespunzatoare si se impun sanctiuni daca este necesar.
O abordare la nivel de grup a conformitatii asigura aplicarea si monitorizarea regulilor in intreaga organizatie. In plus, in organizatiile din fiecare tara in care PHOENIX group este prezent, exista manageri locali de conformitate, responsabili pentru respectarea acestor politici la nivel local.
Platforma de integritate - sistemul de raportare a cazurilor de incalcare a conformitatii
PHOENIX group a creat un sistem online pentru raportarea cazurilor de incalcare a conformitatii. Prin intermediul acestui sistem, si angajatii organizatiilor parte a PHOENIX group, dar si tertii au posibilitatea de a pune intrebari sau de a raporta, in mod anonim, suspiciuni de incalcare a normelor de conformitate sau incidente reale.
Platforma este operata de un furnizor extern de servicii. Prin urmare, identitatea avertizorului nu poate fi urmarita, cu exceptia cazului in care acesta este de acord in mod expres cu furnizarea acestor informatii.
Platforma de integritate poate fi accesata oricand la https://phoenixgroup.integrityplatform.org/.
Contact:
Dana Paranjape
Manager Local de Conformitate